They were great to work with. They even called to straighten out a confusing part of the order.
The quality of the leather and the craftsmanship is good. The design was not good since I was using the handles to lift rather than pull straight out. The handles are unstable in that regard, and rotate way too much on their attachment posts and deform.(using them as straight handles with two attachment posts per handle, not as looped handles) After hours of working with the parts, I partially adapted the design to be significantly more stable. I really needed them remade from scratch to work the best, and asked the shop to replace the two I bought, with the more sturdy design, but they would only do it if I paid all over again. I already paid +/- $60.00, so that was too much for this project, so I�m left with adequate handles instead of great. (And they have my redesign)
We're happy to work with customers on 'one-of-a-kind' custom handles. If you receive our handles and realize you need a different design, we do accept returns. And if you want advice on the right handle design, contact us anytime for a free designer consultation.
We haven�t installed the handle yet as it�s going on the back of a barn door, however the quality of the leather looks outstanding. Not to mention the super cute full of love packing! I know it�s a small thing but in my opinion the little things go a long way :)
Lovely and fun describe these handle