International Shipping

Walnut Studiolo can ship to over 200 countries* and we have proudly shipped already to over 50 countries around the world! 

We are pleased to offer promotional FLAT RATE shipping rates world-wide, which vary by country/region. For our latest offers, check out ourShipping Promotions page. 

How much will shipping cost?

It depends on what you order and when you need it! Use the Shipping Calculator in the Shopping Cart page to get an estimate. 

We have two different international shipping options: 
  • Economy (2-7 Weeks, a little faster to Canada): our Flat Rates and standard international shipping originates with the US Postal Service (USPS) and is delivered by the destination country's postal service, which can be slow (2-5 Weeks normally). Sometimes there is no last-mile tracking information, depending on the country. Some packages are first facilitated by Asendia (La Poste & Swiss Post). Once the package has left the USA, it changes control to the destination country's post service, where they may collect import/VAT/GST taxes. We recommend you take the tracking number into your local post office to get tracking updates. If it has been over 40 days, please contact us to file an insurance claim to replace it.   
  • Express (2-7 Days): We also offer good negotiated rates with DHL Express and FedEx International for greater reliability and tracking. The carrier collects taxes directly from you rather than requiring you to go into your local post office to pick it up. 

What about taxes?

We do not collect international import taxes or VAT/GST taxes on your behalf.  When your package arrives, your country may charge you additional taxes on the order. We cannot reimburse you for your country's import taxes. Please check with your local country's customs office to find out how much taxes will be to your country - they could easily be as much as 20%-30% of the purchase price. If you need to know the HTS import tariff code to estimate taxes, please just email us. If this changes your mind on the order, please let us know and we'd be happy to cancel it for you and refund your money in full.

--> To get an estimate on these costs, please review Duty Calculator.

To avoid this headache and get your item faster and without import taxes, take a look at our Retailers page to see if there is a Retailer near you: http://walnutstudiolo.com/pages/retailers

Questions?

If you have any questions about your order or a particular deadline or advice on the best shipping method, please contact us using the link below so we can talk about the options and costs: CUSTOMER SERVICE

 

Where don't we ship?

*For our customers in Brazil, we highly recommend you use a freight forwarding service or a 3rd party carrier such as DHL Express due to exceptionally slow post in Brazil, often taking 3 months or even more.

Due to customs problems with Russia, we cannot ship there directly. All of our packages have been returned. For our Russian customers, please use a freight forwarding service. 

Due to US laws, these are the countries Walnut Studiolo CANNOT ship to: 

Myanmar (Burma)

Cuba

Iran

North Korea

Sudan

Syria