Dear Valued Customer,

We want you to be completely happy with every Walnut product you purchase. Our handmade process and attention to detail is a key part of our commitment to making the highest quality products using the highest quality materials - in other words, stuff that we ourselves want to use, too. We stand by our products, and that's why we include the Walnut Warranty on our standard product offerings. 

With appreciation for your business,

Geoffrey Franklin
Chief Creative Officer, Designer, and Maker

Valerie Franklin
Chief Operating Officer

The Walnut Warranty of Product Quality

We guarantee everything we make.The debossed Walnut stamp is your assurance of the highest quality in material and construction.

If you encounter a problem with a Walnut product due to our manufacturing, we will repair, replace, or refund it. Replacements will be like-for-like. 

Warranty replacements and refunds are not eligible for normal wear and tear, damage or loss, or non-standard or off-label installations. Damage due to normal wear and tear can be repaired at a reasonable charge.