Declaring Our Values
On New Year's Day 2017, on the advice of a friend, we decided to lay out our mission, goals, and values as a company.
This effort has evolved over the years into the development of a number of policies and posts about our modern efforts to offer a square deal from an ethical business.
We first declared Our Values in list form on our blog:
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We believe in the family business, run by real people that you can get to know.
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We believe "Made in America" means from start to finish.
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Our products are made to be used for generations.
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Lasting quality may not be the norm these days, but it will always be the standard for Walnut.
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We believe in treating everyone with love and respect.
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In customer service, we believe in the Golden Rule.
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We believe in taking the time to make it better.
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Every Walnut Studiolo product is field tested for true use by real people - like you & me.
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We are committed to supporting bicycling communities and projects all over the world.
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"My goal is to make high-quality, beautiful, durable, and most of all functional solutions to everyday problems" - Walnut Studiolo's Geoff Franklin
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"I put my heart in everything I make" - Walnut Studiolo's Geoff Franklin
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We create products made with a deep respect for our natural environment.
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Walnut Studiolo stands for beautiful solutions to everyday needs.
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We believe in making it beautiful and durable.
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We believe in being a citizen of the world.
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We are driven by quality: the highest-quality leather, greatest-intention designs, and excellent customer service.
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Our customers are the heart of what we do. We love designing and making for you.
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We use natural materials. Period.
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We believe in the personal touch of our hands-on process.
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We make awesome products.
- We believe in replacement parts.
- We make products that we use ourselves.
Growing and Expanding on Our Values
Since 2017, we've continued to revisit, grow, and expand on our values. Learn more:
Showcasing Our Values
In 2017, we worked with a graphic designer to make a visual showcase of Our Values -- all saved to this Pinterest Board: